Please realize that the screening and scheduling of Icons is the most important Business Staff activity.

KEEP GOOD NOTES ON ICON CALLS OR VISITS, SAVE AND ATTACH TO ICON’S INTAKE SHEET FOR ICON ATTORNEY’S REFERENCE.

Questions to ask and make notes for the Icon attorney:

1 screen.  “What County is your case in?”  If it’s not one we serve, say “I’m sorry we cannot legally represent you.” And bow out.

2 screen.  “What is your opposing person’s first and last name (including maiden name if female)?”  Handwrite a note with the opposing person’s name, including maiden name.

3 screen. “What is your opposing person’s birthday? Are you positive this is correct? Add this birthday date to the above handwritten note.

Immediately use MLP to check for a “Conflict”.

If there is a conflict, say “I’m sorry we cannot legally represent you.” 

When asked “Why not”, say “It may or may not be a conflict, and I’m sorry, but that is all I can say.” And bow out.

Hang up quickly as possible.

If there is no conflict, continue.

Thank you, More Law Profits team member. You deserve More Law Profits and More Law Profits loves helping you.